Digital transformation in wellness and psychology services

Centro Integral Liliana Roque (CILR), an agency of psychology, wellness and nutrition professionals, faced significant challenges in managing their practice:

• Manual and error-prone appointment scheduling
• Difficulty in providing personalized follow-up to patients
• Lack of tools to analyze patient progress
• Inefficient communication between professionals and patients
• Excessive time spent on administrative tasks

CILR needed a solution that would allow them to focus more on patient care and less on administration, without compromising the quality and personalization of their services.

Block Laboratories developed a comprehensive AI-based platform specifically designed for mental health and wellness professionals:

Intelligent Scheduling System

We implemented a system that automatically optimizes professional schedules, reduces downtime, and minimizes cancellations through predictive algorithms that identify attendance patterns.

Personalized Tracking Platform

We developed tools that allow professionals to track each patient's progress in detail, with data analysis that identifies trends and areas for improvement.

Secure Communication System

We created a secure and efficient communication channel between professionals and patients, which includes automatic reminders, personalized material, and AI-based recommendations.

The implementation of our solution has transformed the way CILR operates, allowing its professionals to spend more time on what really matters: the well-being of their patients.

Other significant benefits include:

• Greater satisfaction among professionals by reducing administrative burden
• Improvement in the quality of care perceived by patients
• Ability to serve more patients without compromising quality
• Data analysis that allows continuous improvement of services